Woman on laptop has a video date

Video Date: Meet each other virtually & enjoy your safe space


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Video Date: Meet each other virtually & enjoy your safe space

Our Video Date feature helps daters find meaningful connections in the digital world and connect and date from the comfort of their own homes. This new feature gives you the power to date on your own terms. Now you can stop asking yourself, how soon is too soon? Should I ask first or wait to be asked? Coffee or dinner? Instead, our Video Date can help you relax and take the first step in a comfortable and safe environment. So, take this opportunity to change the rules of dating, and started dating how you want, when you want and where you want.

How Does Video Date Work?

The Video Date feature can be accessed through two places on the eharmony platform: in your message with a match or in a match’s profile.

Video Date feature in Messages:


Android
iOS
Mobile Web

Video Date feature in other profiles:


Android
iOS
Mobile Web

steps to start a Video Date

  1. The feature is activated in your messages or within the match’s profile.
  2. Click the video camera icon to initiate the call and start a Video Date.
  3. Please note that your match will need to be online for them to receive a notification. It’s important to schedule a time together.

When you use Video Date you get to stay within the familiar eharmony environment and decide what information you want to exchange. You’re not required to exchange any personal information to use the feature. You have the option to cut off contact with your match at any time, as well as preventing future contact by Video Date or any other form of communication.

Communication between our members is always private, whether by direct message or through Video Date.

How Can I Use Video Date?

Premium Members can use the Video Date as soon as they have exchanged a few messages with their match on the site or in the app. This is important because we want to make sure you both know each other and are ready for the next step. This also prevents members you don’t know from randomly calling, and ensures the safest experience possible.

To use the Video Date function, both members must be online. If you’re using the eharmony app, the app must be open on your phone and if you’re using the desktop platform, eharmony must be on the active browser tab. Once this happens you can request to Video Date with your match. There’s no time limit on your Video Date, so feel free to keep the conversation going as long as you’d like!

Make sure that you allow eharmony to access the microphone and camera on whatever device you are using. Here are some steps to ensure that your settings are correct, depending on the type of device you are using.

Mobile

  1. Navigate to Settings
  2. Scroll down to the eharmony app
  3. Click on the eharmony app
  4. Ensure the Microphone and Camera are being shared with eharmony

Desktop

  1. Go to the browser you are using (Chrome, Safari, Firefox, Edge)
  2. Navigate to Settings
  3. Under Privacy and Security, click Site Settings
  4. Click Camera and Microphone
  5. Choose the option to share Camera and Microphone with eharmony

How to Allow access to your microphone and camera

The first time you begin or accept a Video Date, your device will ask for your permission to grant eharmony access to your microphone and camera. This is necessary in order to carry out a Video Date. To proceed, just click the “Allow” button.

If you accidentally hit “Decline,“ don’t worry, you can still use the Video Date feature:

  • On the app, you have two options. One way is to simply go into your settings within the eharmony app and grant permission there. Or, the next time you try to use Video Date in the app, you will once again be asked to grant eharmony permission to use your microphone and camera. This time please confirm to accept or start a video call.
  • In the web version you can change this setting in your browser. Instructions for this can be found in the help pages of the browser.
BrowserHow to fix it
Microsoft EdgeInstructions for activating the microphone and camera can be found on the Microsoft website.
Mozilla FirefoxOn the Firefox website, go to the help page: Manage camera and microphone permissions with Firefox.
Google ChromeThis Google page offers more information about managing cameras and microphones.
SafariInformation on switching the camera and microphone on and off can be found on the Apple help pages.

Why Use Video Date?

In light of the COVID-19 pandemic, video dating has become an integral part of anyone. Just because a new normal has emerged, virtual dating remains a staple in people’s lives. The feature allows people to date by feeling completely secure in their own homes and on the eharmony platform.

Video dating can also save members time and money. Even doing something fun during a Video Date can be much cheaper that going on an in-person date. Think of all the time spent picking somewhere to go, getting ready and even buying a new outfit or getting your hair done. A lot of that time and money can be saved by going on video dates. Then you can choose the people you want to invest your time in and mindfully date.

Dating can sometimes be hard. When you use Video Date you get to stay within the familiar and secure eharmony environment. In addition, you don’t need to give out your private phone number to use the feature. You also have the option to cut off contact with your match at any time, as well as preventing future contact by Video Date or any other form of communication.


Video Date Tips

Video dates present a new environment for us to step into, so here are some tips to make sure your video dates are as fun as possible.

  1. Not sure what to do on your Video Date? Make some cocktails or mocktails and have a fun happy hour. Think about playing some games to make it more fun. Or maybe do dinner and movie. Order from a restaurant you’ve both never been to and then watch a movie together.
  2. Make sure you are wearing something comfortable. You’ll mostly be sitting down and staring at the other person, so make sure you feel your best. Whether that’s a dress, a nice top and some sweats or something fully casual, do your thing.
  3. Unlike phone calls or in-person dates, Video Dates allow the other person to catch a glimpse of your home and personal space. While you don’t have to scrub your whole apartment, make sure your visible background is tidy.
  4. Since Video Dates take place on our phones or laptops, it can be easy to treat them super casual and not make official plans with your official date. It’s important to still treat a Video Date like a date since you’re investing your time and energy to make a meaningful connection.

Video Dating moves your dating process forwards

eharmony’s Video Date feature allows Premium members to have more control over their own dating lives. You can meet, plan, and go on dates all in the #1 trusted dating app1, without giving out your number. If you hit it off with your date, you can choose to invest your time and energy into the people you feel are worth it. If you’re ready to start dating from anywhere and making meaningful connections, then register and get started on eharmony today.Technical requirements for Video Date

The first time you begin or accept a Video Date, your device will ask for your permission to grant eharmony access to your microphone and camera. This is necessary in order to carry out a Video Date. To proceed, just click the “Allow” button.