eharmony works hard to identify and close individuals who misrepresent who they are on our site. Additionally, we will not tolerate any act, content, or communication from a member that promotes or expresses hate or violence on our platform. 

We take our members' complaints seriously. If you have concerns about a particular member, please do not hesitate to report that member to us so that appropriate steps can be taken to keep eharmony safe.

You can report a member directly from their profile page or from within your communication. To do so, please click on the menu button located on the upper right hand side, indicated with 3 dots and "menu." In the dropdown, there is an option to click "Report Profile". Clicking on this link will provide you several reasons for which you can report a member, and a free form option to provide additional information regarding your concerns.

Once reported, this information will be sent directly to our Trust & Safety team for review. Please be assured that all reports are kept completely confidential.

To review our Terms & Conditions or Safety Tips, please go to the links section at the bottom of any eharmony page and click the link for "Terms & Conditions" or "Safety."